Uploads and Folders
Jukebox supports everyday upload workflows for files and folders, including nested organization and drag-and-drop behavior designed to preserve structure while keeping your library easy to navigate.
Jukebox Support
How can we help?
Get quick answers for upload issues, sharing, workspace behavior, account settings, and provider extension workflows.
Sharing and Permissions
Use share links with audience and permission controls. File requests let external users upload content into approved destinations.
Library Structure
Files and folders can coexist in shared views, grouped by type for clarity while preserving folder-first navigation where needed.
Account and Billing
Update profile, export data, and manage subscription controls in Settings. Access to premium features is handled through the app paywall settings.
Frequently Asked Questions
Can I upload folders with nested folders?
Yes. Drag and drop supports nested folder structures, including empty folders, and keeps hierarchy based on where you drop items.
How do share links and file requests work?
Use Share/File Request actions to create links. Depending on permissions, recipients can view, download, and in file-request mode upload files to the designated location.
Will provider extension features match web behavior?
Core storage and organization behavior is designed to stay aligned, but extension-specific rollout can happen on a different timeline.
Need direct help?
For account-specific issues, include your email, the page you were on, and any error text/screenshots. Contact: production@contrast-productions.com